BRAND/PRODUCT QUESTIONS

Who is Dr. Heather Wollery-Lloyd?
Heather Woolery-Lloyd, M.D., founder and creator of Specific Beauty, is a world-renowned expert in melanin-rich complexions. A board-certified dermatologist and the director of ethnic skincare at the University of Miami, she has run her own thriving practice since 2002. Dr. Woolery-Lloyd created Specific Beauty after listening to thousands of patients of different backgrounds, skin tones and shades, complain about the lack of products that addressed their unique concerns — uneven skin tone, hyperpigmentation, and rough texture.

What is the advantage of using Specific Beauty™ as opposed to other skin brightening products?
Specific Beauty addresses the core complaints women with melanin-rich skin consistently bring up with Dr. Heather — hyperpigmentation, dark spots, uneven tone and texture changes. It also addresses fundamental skincare needs from hydration to oil control specifically for their skin type. It is formulated to work with the unique characteristics of melanin-rich skin using both naturally and scientifically perfected ingredients.

What is Mela tone therapy?
MelaTone Therapy™ is a comprehensive daily skin care system for women of color. Each product is infused with botanical brighteners, a synergistic blend of exfoliators, and skin-calming agents. It visibly fades dark marks, evens skin tone and helps protect the skin from future discoloration to reveal noticeably brighter, smoother and more radiant skin.

Where is Specific Beauty™ made?
Specific Beauty™ is made in the U.S.

Is Specific Beauty™ safe for all ages?
Specific Beauty™ is not recommended for those under the age of 13.

USAGE & PRODUCT QUESTIONS

Can men use Specific Beauty?
Yes, Specific Beauty™ can be used by men.

I am using the Specific Beauty™ regimen for the first time. What do I need to know?
The Specific Beauty™ regimen is designed to help visibly even skin tone, smooth texture, brighten and restore radiance. Always review the directions before using any product. Some products are meant to be used for a limited time.

How quickly can I expect to see results?
You should start to see visibly smoother, more even, and radiant skin within 14 days of using Specific Beauty™. The appearance of more stubborn dark marks may take longer, but they will continue to gradually fade with time and continued use.

Will Specific Beauty™ products work on oily skin?
Yes. For oily skin, the Purifying Cleanser is an excellent choice. We recommend combining that with the Radiance Repair Night treatment which contains retinol.

I have sensitive skin. Can I use this product?
Customers with sensitive skin should first test the product on a small patch of skin behind the ear, or on the back of their hand or forearm before using as directed.

We recommend starting with the Gentle Cleanser and the Dark Spot Corrector Pads. The Replenishing Moisture Complex is also very helpful for dry sensitive skin. 

Can I use this product if I have a medical condition?
Please consult with your doctor regarding questions about using with specific conditions.

Is there any type of skin discoloration Specific Beauty™ cannot treat?
We recommend speaking with your dermatologist if you have questions about whether Specific Beauty™ would be a good treatment option for your unique skin condition.

Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

Can I use other skincare products while using Specific Beauty™?
We recommend using only Specific Beauty™ products as they are specially formulated to work together as a system for maximum benefit. However, you can incorporate other products into your routine if desired.

Will Specific Beauty™ products help fight signs of aging like fine lines and wrinkles?
Yes. The Radiance Repair Night Treatment contains retinol which is helpful for reducing the appearance of fine lines and wrinkles. 

Do you have any products for acne prone skin?
Specific Beauty™ does not have an acne treatment currently. 
You can combine the Dark Spot Corrector Pads and the Skin Brightening Serum with your acne regimen to help improve the appearance of dark spots caused by acne. 
The Purifying Cleanser contains salicylic acid which is a great ingredient for skin prone to breakouts.

Do you have any products to prevent acne?
Specific Beauty does not have an acne treatment currently. The Purifying Cleanser contains salicylic acid which is a great ingredient for skin prone to breakouts.

Will these products repair skin with mild acne scars?
If you have dark marks from acne, you can combine the Dark Spot Corrector Pads and the Skin Brightening Serum with your acne regimen to help improve the appearance of dark spots caused by acne. 

If you have indentations in the skin from acne, then skin care is not the best choice. Consult with your dermatologist.

Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

Does the Skin Brightening Toner help with oil control? 
Yes, the Specific Beauty™ Skin Brightening Toner is very helpful for oil control.

Do any of your products treat the under-eye area (dark circles, lines, puffiness etc.)?
The Lightening and Brightening Eye Cream is the best choice for treating the delicate under-eye skin. An exclusive combination of Niacinamide, Vitamins A, C and E and CoQ10 visibly diminish the appearance of dark circles, fine lines, and wrinkles. Hyaluronic Acid works with Green Tea and Cucumber Extracts to help smooth and brighten the look of skin.

Will Specific Beauty™ products help reduce the appearance of a mustache shadow?
Starting slow in this area is recommended as the upper lip tends to be sensitive. We recommend the Dark Spot Corrector Pads along with the Replenishing Moisture Complex to combat dryness in this area.

How does the Purifying Cleansing Brush work with this regimen?
The facial brush is an excellent exfoliator and pairs well with the products in the Specific Beauty line. However, it must be used with caution when combined with prescription strength skin care products. One example is prescription retinoids. Retinoids exfoliate the top layers of the skin and can cause peeling. In this case, daily use of a facial brush could be irritating especially in people with sensitive skin.

Does this work for Melasma?
Yes, Specific Beauty products help improve the appearance of melasma on the face. Use the full regimen for best results. Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

Can it lighten dark spots on the body?
Yes, Specific Beauty products help improve the appearance of dark marks on the body. You may consider targeting smaller areas on the body as the product sizes are designed for facial skincare.

Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

Does it work on sunspots?
Yes, the Specific Beauty regimen works well to help improve the appearance of sunspots. Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

Do your products work on burn scars?

Burn scars usually have very deep dermal pigment. Unfortunately, deep dermal pigment is difficult to treat with topical skin care products. However, if the pigment is superficial then Specific Beauty products may be helpful in improving the appearance of burn scars. Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

I use a low dose hydrocortisone. Can I use Specific Beauty with hydrocortisone?

Yes, the Specific Beauty regimen can be used in conjunction with hydrocortisone.

I have rosacea. Can I use Specific Beauty with rosacea?

Yes. However, please keep in mind that rosacea-prone skin can be especially sensitive. It is recommended to start using one product at a time and incorporate additional products from the regimen slowly. Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

Do you have any suggestions for sagging skin?
For deep wrinkles and sagging skin, skincare products are not as effective. However, the Radiance Report Night Treatment contains retinol which is extremely helpful in reducing the appearance of fine lines and wrinkles.

Does it help with vitiligo?

No. The Specific Beauty line is not designed to treat vitiligo. Please consult with your doctor/health care professional before using Specific Beauty products if you have a disease.

Why are gentle cleansers important for dry, sensitive skin?
Dry skin should be addressed with both gentle cleansers and moisturizers. The first step is choosing a gentle cleanser that will not strip the skin of its natural oils. Specific Beauty™ Daily Gentle Cleanser is an ultra-gentle cleanser that does not contain harsh detergents.

What causes uneven skin tone?
Melanin, the component responsible for our rich hues and complexions, is highly reactive and can over produce pigmentation with just the slightest stimulus. People with multi-hued skin tones can simply get uneven skin tone with aging. This usually starts in the 30’s and 40’s. Specific Beauty™ is a breakthrough system that was specifically formulated to deliver a more even-toned complexion and a brighter, more supple, youthful-looking radiance.

Does Specific Beauty™ only work for woman of color?
It will work for all skin types to improve the appearance of dark spots and uneven skin tone.

How can I test for an allergic reaction?
Apply a small patch of product, behind the ear or on the back of your hand/forearm. Wait 24 hours to ensure that there is no reaction.

Can I use Specific Beauty™ if I am pregnant?
Please consult your doctor/obstetrician for questions about use while pregnant.

INGREDIENT QUESTIONS

Are your products gluten free?
Yes, our products are gluten-free.

Are the products’ ingredients all natural?
No. The ingredients are not all natural.

Does Specific Beauty™ offer broad spectrum coverage?
Yes, Specific Beauty™ Active Radiance Day Moisture SPF 30 blocks both UVA and UVB rays from the sun. It has an SPF of 30 and should be worn daily. Don't forget, even dark complexions need SPF protection.

Does Specific Beauty™ use physical or chemical sun blockers?
The SPF in the Active Radiance Day Moisture is chemical.

Do your products contain preservatives?
Yes, our products contain preservatives.

Does Specific Beauty™ contain any known allergens?
Please consult your doctor, allergist, or dermatologist regarding specific allergen or ingredient concerns.

Do any of the products contain soy or any other nut derivatives? 
Yes, there is Shea butter in the Radiance Repair Night Treatment.

Are your products oil free?           
Yes, they are oil-free.

Are the products fragrance free?
The Daily Gentle Cleanser, Intensive Skin Brightening Serum, Advanced Dark Spot Corrector Pads, Radiance Repair Night Treatment and Active Radiance Day Moisture SPF 30 are fragrance-free.

Are the products non-comedogenic?
Yes, the products are non-comedogenic.

Are your products tested on animals?

No. Specific Beauty™ does not believe in animal testing.

Are your products allergy tested?
Yes, our products have been allergy tested.

What is the shelf life for your products?
If it has no marked expiration date, we recommend using within one year if opened and within two years if unopened.